Privacy Policy
TrackDX, LLC ("TrackDX," "we," "us," or "our") built TrackDX to help people track medical conditions on their own terms, without handing their health information over to anyone else. This Privacy Policy explains what information the TrackDX mobile app and this website (www.trackdx.net) collect, how that information is used, and the choices you have. By using the app or this website, you agree to the practices described in this Privacy Policy.
The short version
Everything you log in the TrackDX app — your conditions, episodes, triggers, and medications — is stored only on your device. We do not operate a server that receives, stores, or has access to your health data. We do not sell your data. We do not use it for advertising. Data leaves your device only when you choose to export or share it yourself.
Information collected in the TrackDX app
TrackDX does not require an account, a sign-in, or an internet connection to function. The app does not automatically collect, transmit, or have any mechanism to transmit your health data to TrackDX, LLC or to any third party. Specifically:
- Conditions, episodes, triggers, medications, and any notes you enter are saved locally on your device using Apple's on-device storage framework (SwiftData). We never receive a copy.
- The app does not include analytics, crash-reporting, or advertising SDKs that transmit usage data off your device.
- If you enable the optional Face ID / Touch ID lock, that authentication is handled entirely by your device's operating system — TrackDX never sees or stores biometric data.
Data you choose to share
TrackDX gives you tools to move your own data off your device when you decide to — we do not do this automatically or in the background:
- Exporting your history: You can export your logged history as an .xlsx spreadsheet from the Me tab. That file is created on your device and only leaves it if you choose to save it, email it, or share it yourself.
- Physician summary: You can generate a one-page PDF summary to share with a healthcare provider. This file is likewise created on-device and shared only at your direction.
- Importing data: If you import a spreadsheet (including one prepared with the help of a third-party AI assistant, as described on our Import page) that file is read directly on your device to populate the app. We do not receive a copy of it.
How information is used
Health data you enter in the app is used solely to power the app's own features on your device — logging, history, and the statistical insights TrackDX calculates for you. Website analytics data is used only to understand and improve trackdx.net. We do not use your information for advertising, and we do not sell or rent personal information to anyone.
Third-party services
The TrackDX app does not integrate any third-party analytics, advertising, or data-sharing services. This website uses Google Analytics, provided by Google LLC, which processes data under its own privacy policy. If you export or share a file from the app using Mail, Gmail, Files, or a similar app on your device, that transfer is governed by the privacy policy of the service you chose to use.
Data retention and deletion
Your health data stays on your device for as long as you keep the app installed. You can delete individual conditions and their associated history at any time from the Me tab, or remove all data by deleting the app. Because we never hold a copy of your health data, there is nothing further for us to delete on our end.
Children's privacy
TrackDX is not directed at children, and we do not knowingly collect personal information from children under 13. Because the app stores data only on-device and we have no server-side access to it, we have no ability to identify or respond to data submitted by a child through the app itself. If you believe a child has provided personal information through this website, please contact us and we will address it.
Your choices and rights
Because your health data lives only on your device, you are always in control of it: you can view, export, or permanently delete it at any time directly within the app. If you are a California resident or a resident of a state with its own consumer health data law, see the state-specific sections below for additional rights that may apply to you. If you have questions about how this website's analytics data is handled, you can adjust your cookie preferences in your browser or reach out to us using the contact information below.
California privacy rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), may give you certain rights over your personal information, including the right to know what personal information a business collects, the right to delete it, the right to correct inaccurate information, and the right to opt out of its sale or sharing. Because TrackDX, LLC does not access, collect, retain, receive, or otherwise process the health data you enter in the app — and does not sell or share any personal information — there is no personal information on our end to disclose, correct, or delete, and no sale or sharing to opt out of. You already have direct access to view, export, and delete your data within the app at any time. This website's use of Google Analytics is described in the "Analytics" section; you can limit that collection through your browser's cookie settings. For any California privacy rights question, contact us using the information in the "Contact us" section below.
Other state consumer health data privacy laws
Depending on where you live, the information you log in TrackDX (such as your conditions, episodes, symptoms, and medications) may be considered "consumer health data" under state laws such as Washington's My Health My Data Act, Nevada's consumer health data law (S.B. 370), or Connecticut's Data Privacy Act, as amended to cover consumer health data. TrackDX, LLC does not access, collect, retain, receive, or otherwise process that data in any form, because the app performs all logging, storage, and analysis locally on your device, without any server or connection to TrackDX, LLC. As described throughout this Privacy Policy:
- We do not access, collect, retain, receive, or otherwise process your consumer health data in any manner; it is created and stored only on your device, and TrackDX, LLC never accesses, sells, or shares it with any third party or affiliate.
- We do not use geofencing around any healthcare facility, and we do not have the technical ability to do so, because the app has no location-tracking functionality.
- Because we never access or process your consumer health data, you can exercise full control over it at any time directly within the app: you can view it, export it, or permanently delete it from the Me tab, or delete the app to remove all data from your device.
- If you have questions about how these state consumer health data laws apply to your use of TrackDX, or wish to submit a request relating to consumer health data that you believe we hold, contact us using the information in the "Contact us" section below.
Analytics
This website uses Google Analytics to understand aggregate traffic, such as which pages are visited. It may use cookies and does not collect any health information. You can control this through your browser's cookie settings.
Changes to this policy
We may update this Privacy Policy from time to time as the app or this website evolves. If we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Terms of Use
This Privacy Policy explains how TrackDX handles your information. The TrackDX Terms of Use set out the agreement between you and TrackDX, LLC for using the app, including the license granted to you, the medical disclaimer, and the terms covering in-app purchases. Together the two documents form the complete agreement.
Contact us
If you have questions about this Privacy Policy, or want to reach us for any other reason, you can contact us at: contact@trackdx.net